Privacy Policy

A legal disclaimer

1. Who We Are

Innovation Experts LTD
Company Number: 14661257
Registered Office: 15 Abbey Street, London, England, E13 8DT
Email: admin@innovation-experts-ltd.com
Phone: 07739 689 269

We are a construction and property services company operating in the United Kingdom.

2. What Data We Collect

We may collect the following types of personal data:

• Identity Data – name, company name, job title
• Contact Data – email address, phone number, postal address
• Technical Data – IP address, browser type, time zone settings, device information
• Usage Data – how you use our website and services
• Marketing and Communications Data – preferences in receiving marketing from us
  
  

3. How We Collect Your Data

We collect data in the following ways:

• When you contact us via website forms, email, or phone
• When you use or browse our website
• When you enter into a service agreement with us
• From cookies and similar technologies (see section 9)
  
  

4. Why We Collect Your Data

We use your data to:

• Provide, manage, and improve our services
• Respond to inquiries and provide customer support
• Process payments and invoices
• Send you marketing communications (only if you’ve consented)
• Comply with legal obligations
  
  

5. Lawful Bases for Processing

We only process your personal data where we have a legal basis to do so:

• Consent – where you have given us permission
• Contract – to perform a contract with you
• Legal Obligation – to comply with the law
• Legitimate Interests – where processing is necessary for our business operations and your rights do not override those interests
  
  

6. Data Sharing

We may share your data with:

• Service providers (e.g., IT, hosting, marketing)
• Professional advisers (e.g., accountants, legal)
• Government bodies, regulators, or law enforcement (where required)

We will never sell or rent your data to third parties.

7. International Transfers

We do not routinely transfer your personal data outside the UK. If we ever do, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Cookies

Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings. For more information, see our [Cookie Policy] (link to be added).

10. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk
  
  

11. Contact Us

If you have questions about this policy or your data, contact:

Data Protection Officer
Email: admin@innovation-experts-ltd.com
Phone: 07739 689 269

Get in touch